Practical AI for Local Business
AI Tools Built for Northeast Indiana Businesses
We build and manage custom AI tools for local small businesses. Practical technology that saves time, not software you have to figure out on your own.
CRM Intelligence
RetailIQ
Tells you what to do next.
Your POS shows what sold. Your loyalty platform shows who signed up. Neither tells you which customers are about to lapse, which loyalty tier is underperforming, or where first-visit churn is bleeding margin across your stores.
RetailIQ is a CRM intelligence dashboard built specifically for multi-location specialty retailers. Thirteen analytical views plus a prescriptive CRM playbook tied to your data. Sits on top of your existing POS, loyalty, and CRM stack.
Built for independent and multi-location operators in home goods, apparel, garden and outdoor, and other specialty retail. Single store up to mid-market chain. Enterprise-grade CRM intelligence without an enterprise CRM team.
- RFM segmentation and at-risk customer identification across stores
- Loyalty tier migration and retention cohort analysis
- Category and store-level performance comparisons
- Prescriptive CRM playbook tied to your data, not generic best practices
RetailIQ is a managed CRM intelligence service by Indian Lakes Marketing. Demo available with synthetic data, full implementation includes data integration and dashboard tuning to your operation.
Managed SEO
Local Search Intelligence
Know exactly where your business ranks and what to fix. A done-for-you local search dashboard covering rankings, citations, competitors, content, and AI search visibility, tracked weekly, managed by Indian Lakes Marketing.
Predictive Analytics
Indian Lakes Predictive
Tells you what is coming.
Your PMS shows occupancy. Your POS shows what sold. Neither answers who is about to churn, which guest is one nudge from a return stay, or whether your last campaign actually moved revenue.
Indian Lakes Predictive is a predictive analytics and test/learn platform built specifically for multi-property hospitality operators. Thirteen models, one decisioning engine, no data engineering required. Sits on top of your existing PMS, POS, and loyalty stack.
Built for boutique hotel groups, restaurant collections, and resort operators running three to fifteen properties who want enterprise-grade CRM intelligence without an enterprise-grade team.
- Churn risk scoring and at-risk guest identification across properties
- Revenue forecasting tuned to hospitality seasonality
- Cross-property guest behavior modeling
- Built-in A/B test framework for campaigns and offers
Indian Lakes Predictive is a managed analytics service by Indian Lakes Marketing. Demo available with synthetic data, full implementation includes data integration and model tuning to your portfolio.
New AI Tool
Never miss a customer again.
Introducing Hahny, your AI front desk, handled.
Hahny is a custom AI receptionist we build and manage for your business. She answers your texts, picks up your calls, and reads your emails, then books the appointment and sends the reminder. While you work.
No missed calls. No unanswered texts. No lost jobs. Just customers booked and confirmed, automatically, 24 hours a day.
Built for HVAC techs, plumbers, barbers, home builders, dental offices, and any small business too busy to chase the phone all day.
- Answers texts, calls, and emails automatically
- Books appointments straight to your calendar
- Sends confirmations and reminders, no follow-up needed
Hahny is a managed AI service by Indian Lakes Marketing. We build it, configure it, and run it for you.
Social Media Automation
Dispatch
Your week, handled.
Most small business owners know they should be posting on social media. Most of them are not doing it consistently because it takes too much time and mental energy to come up with content every week.
Dispatch solves that. Every Monday, it generates a full week of posts, captions, hashtags, and a content calendar for your business. Review it, approve it, and your week is handled in about 10 minutes.
Built specifically for small business owners who want to show up online without social media becoming a second job.
Have a specific problem in mind?
We build custom AI tools for local businesses. If you have a workflow you’d like to automate or a task that’s eating your time, let’s talk.
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